Lone Star Card

The Lone Star Card is an essential tool for Texas residents who qualify for government assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance for Needy Families (TANF). This article provides a comprehensive guide to understanding the Lone Star Card, its benefits, eligibility, and how to use it.

What is the Lone Star Card?

The Lone Star Card is a government-issued electronic benefits transfer (EBT) card used by the state of Texas to provide SNAP and TANF benefits to eligible residents. The card functions like a debit card and can be used to purchase approved food items and, in the case of TANF, withdraw cash for essential needs.

Lone Star Card

Benefits of the Lone Star Card

1. SNAP Benefits

The SNAP program is designed to assist low-income families in purchasing nutritious food. With the Lone Star Card, SNAP recipients can buy eligible food items at authorized retail stores, including grocery stores, supermarkets, and farmers markets.

2. TANF Benefits

Temporary Assistance for Needy Families (TANF) provides financial assistance to low-income families with children. TANF recipients can use their Lone Star Card to withdraw cash or make purchases to cover basic needs such as housing, utilities, clothing, and transportation.

Eligibility for the Lone Star Card

To qualify for the Lone Star Card, individuals must meet the eligibility requirements for either the SNAP or TANF program. These requirements include:

  • Income Limits: Applicants must meet the income guidelines set by the state, which vary depending on household size and gross income.
  • Residency: Applicants must be Texas residents.
  • Work Requirements: SNAP recipients, particularly able-bodied adults without dependents, may need to meet certain work requirements.
  • Citizenship Status: U.S. citizens and certain qualified non-citizens are eligible for assistance.

How to Apply for the Lone Star Card

Step 1: Complete the Application

The application for SNAP or TANF benefits can be completed online through the Your Texas Benefits website. You can also apply by mail or in person at a local Health and Human Services (HHS) office.

Step 2: Submit Documentation

Applicants must provide necessary documentation, such as proof of identity, income, expenses, and household composition, to verify their eligibility.

Step 3: Wait for Approval

Once the application is submitted, the Texas HHS will review the information and determine if the applicant qualifies for benefits. This process typically takes 30 days, but expedited services are available for households with extremely low income.

Step 4: Receive Your Lone Star Card

If approved, the applicant will receive their Lone Star Card in the mail. Instructions on how to activate the card and use it will be provided.

How to Use the Lone Star Card

1. Purchasing SNAP-Eligible Items

The Lone Star Card can be used at any authorized retailer that accepts EBT payments. Recipients can buy the following items:

  • Fresh fruits and vegetables
  • Meat, poultry, and fish
  • Dairy products
  • Bread and cereals
  • Non-alcoholic beverages
  • Seeds and plants to grow food

2. Withdrawing Cash for TANF Recipients

TANF recipients can use their Lone Star Card to withdraw cash at participating ATMs or get cash back at certain retailers. Be sure to check for any withdrawal fees or limits that may apply.

Checking Your Lone Star Card Balance

You can check your Lone Star Card balance in several ways:

  • Online: Visit the Your Texas Benefits website and log into your account.
  • Phone: Call the Lone Star Help Desk at 1-800-777-7328 to check your balance or review your recent transactions.
  • Receipts: Your most recent balance will be printed on your last purchase receipt.

Lost or Stolen Lone Star Card

If your Lone Star Card is lost, stolen, or damaged, it is crucial to report it immediately by calling the Lone Star Help Desk at 1-800-777-7328. A replacement card will be mailed to you, and your benefits will be protected as long as the loss is reported promptly.

Frequently Asked Questions

What should I do if my benefits are not loaded on my Lone Star Card?

Contact the Texas HHS or check your eligibility status through the Your Texas Benefits portal.

Can I use my Lone Star Card in other states?

Yes, the Lone Star Card can be used at authorized retailers nationwide that accept EBT payments.

Are there any restrictions on what I can buy with my Lone Star Card?

Yes, SNAP benefits can only be used to purchase eligible food items, and they cannot be used for non-food items like alcohol, tobacco, or household supplies.

Can I let someone else use my Lone Star Card?

No, the Lone Star Card is issued to you specifically and should not be shared. It is illegal to let others use your card, even if they are family members. However, you can authorize a trusted person, called an “authorized representative,” to use your card on your behalf by registering them with Texas Health and Human Services (HHS).

How often are benefits loaded onto the Lone Star Card?

SNAP and TANF benefits are typically loaded once a month. The exact date depends on the case number assigned to you. For SNAP benefits, the deposit is made over a 15-day period based on the last digit of your EDG number. TANF benefits are deposited on the first day of each month.

What happens if I don’t use all the benefits on my Lone Star Card in one month?

Any unused benefits will remain on your Lone Star Card and will roll over to the next month. However, SNAP benefits that are not used within 12 months may be removed from your card, so it’s important to keep track of your balance.

Can I check my Lone Star Card balance at an ATM?

No, you cannot check your SNAP balance at an ATM. However, TANF recipients can withdraw cash and check their balance at participating ATMs. Always check your SNAP balance online, through the mobile app, or by calling the Lone Star Help Desk.

Conclusion

The Lone Star Card is a valuable resource for Texas families in need of financial assistance. It provides easy access to SNAP and TANF benefits, helping recipients cover essential needs such as food and basic living expenses.

By understanding how to apply for and use the Lone Star Card, eligible residents can make the most of the available benefits. For more information, visit the Your Texas Benefits website or contact your local HHS office.

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